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DexArm couldn't connect to my computer
The Dual USB-C cable won't work. If your computer doesn't have a USB-A port, go get a USB Hub.
USB A-C cable for connecting DexArm with computer.
A. Open Device Manager and you should see an STMxxx COM port which is for DexArm.
- Install W7 if your system is Windows 7.
- Install W8 if your system is Windows 8 or 10.
B. Open Rotrics Studio to connect DexArm.
If couldn't find the port in Rotrics Studio, check the port 1 at the back of DexArm and see if there is a LED blinking or not. If you can see the blinking LED, pleas follow the instruction to update DexArm's firmware with a third-party software.
A. Go to About This Mac > System Report > USB and you should see an STMxx device.
B. Open Rotrics Studio to connect DexArm.
If couldn't find the port in Rotrics Studio, check the port 1 at the back of DexArm and see if there is a LED blinking or not. If you can see the blinking LED, pleas follow the instruction to update DexArm's firmware with a 3rd party software.