🔑Troubleshooting

📅Update: 2020/09/30

Read the corresponding solution for the issue by clicking the page link to the particular topic below or jump to the corresponding page in the LEFT/TOP LEFT navigation list.

Most Common Issues

Fix the clogged 3D printing nozzleDexArm couldn't connect to my computerFailed to upgrade Rotrics DexArm's FirmwareDexArm beyond limits/stuck problemDexArm movement accuracy problem

General

“G-code sending task started...” ErrorFailed to upgrade Rotrics DexArm's FirmwareDexArm beyond limits/stuck problemDexArm couldn't connect to my computerHow to Fix a Black Screen after upgrading the firmware?Rotrics Studio "Internal error occurred"DexArm movement accuracy problemSafety enclosure wiring changesSoftware connect problem after safety enclosure installedReplace the cracked case

Drawing & Writing

The pen doesn't write with ink

Laser Engraving

Laser module won't lightSafety enclosure wiring changes

3D Printing

Fix the clogged 3D printing nozzle3D printing module won't heat upThe Arm doesn't move, only filament comes out

Teach&Pneumatic

If you couldn't find any solution for the problem you met, please email [email protected]