Our software is built on a cross-platform developing tool so it may have some compatible issues when running on different computer systems.
If you meet any bugs that haven't been recorded in the user manual. Please try to toggle the developer tools and send us the screenshot with the RED error messages. We will look into it and help you out asap.
Here is how to toggle the developer tools on Rotrics Studio.
Restart Rotrics Studio
Click the menu of Rotrics Studio and click the "Toggle Developer Tools"
Click top left menu on Mac OS
Repeat the steps you were working on and send us the screenshot of the whole software interface at [email protected]