🔑Troubleshooting

📅Update: 2020/08/17
Read the corresponding solution for the issue by clicking the page link to the particular topic below or jump to the corresponding page in the LEFT/TOP LEFT navigation list. 
Most Common Issues
Failed to upgrade Rotrics DexArm's firmware.
/faq-troubleshooting/troubleshooting/failed-to-upgrade-rotrics-dexarms-firmware.
Fix the clogged 3D printing nozzle
/faq-troubleshooting/troubleshooting/troubleshooting
DexArm couldn't connect to my computer.
/faq-troubleshooting/troubleshooting/troubleshooting-cant-connect
DexArm beyond limits/stuck problem.
/faq-troubleshooting/troubleshooting/dexarm-beyond-limits-stuck-problem.
DexArm movement accuracy problem.
/faq-troubleshooting/troubleshooting/dexarm-movement-accuracy-problem.
General
Failed to upgrade Rotrics DexArm's firmware.
/faq-troubleshooting/troubleshooting/failed-to-upgrade-rotrics-dexarms-firmware.
DexArm beyond limits/stuck problem.
/faq-troubleshooting/troubleshooting/dexarm-beyond-limits-stuck-problem.
DexArm couldn't connect to my computer.
/faq-troubleshooting/troubleshooting/troubleshooting-cant-connect
How to Fix a Black Screen after upgrading the firmware?
/faq-troubleshooting/troubleshooting/troubleshooting-black-screen
Rotrics Studio "Internal error occurred"
/faq-troubleshooting/troubleshooting/rotrics-studio-internal-error-occurred
DexArm movement accuracy problem.
/faq-troubleshooting/troubleshooting/dexarm-movement-accuracy-problem.
Drawing & Writing
The pen doesn't write with ink
/faq-troubleshooting/troubleshooting/the-pen-doesnt-write-with-ink
Laser Engraving
3D Printing
Fix the clogged 3D printing nozzle
/faq-troubleshooting/troubleshooting/troubleshooting
3D printing module won't heat up.
/faq-troubleshooting/troubleshooting/3d-printing-module-wont-heat-up.
Teach&Pneumatic
If you couldn't find any solution for the problem you met, please submit a ticket at the TOP ⬆ of the page. 
Why my 3D printing module is clogged?
Rotrics Studio "Internal error occurred"
Last updated 4 weeks ago