🔑Troubleshooting

📅Update: 2020/09/30
Read the corresponding solution for the issue by clicking the page link to the particular topic below or jump to the corresponding page in the LEFT/TOP LEFT navigation list. 
Most Common Issues
Fix the clogged 3D printing nozzle
/faq-troubleshooting/troubleshooting/troubleshooting
DexArm couldn't connect to my computer
/faq-troubleshooting/troubleshooting/troubleshooting-cant-connect
Failed to upgrade Rotrics DexArm's Firmware
/faq-troubleshooting/troubleshooting/failed-to-upgrade-rotrics-dexarms-firmware
​
DexArm beyond limits/stuck problem
/faq-troubleshooting/troubleshooting/dexarm-beyond-limits-stuck-problem
DexArm movement accuracy problem
/faq-troubleshooting/troubleshooting/dexarm-movement-accuracy-problem
General
​
Failed to upgrade Rotrics DexArm's Firmware
/faq-troubleshooting/troubleshooting/failed-to-upgrade-rotrics-dexarms-firmware
DexArm beyond limits/stuck problem
/faq-troubleshooting/troubleshooting/dexarm-beyond-limits-stuck-problem
DexArm couldn't connect to my computer
/faq-troubleshooting/troubleshooting/troubleshooting-cant-connect
How to Fix a Black Screen after upgrading the firmware?
/faq-troubleshooting/troubleshooting/troubleshooting-black-screen
Rotrics Studio "Internal error occurred"
/faq-troubleshooting/troubleshooting/rotrics-studio-internal-error-occurred
DexArm movement accuracy problem
/faq-troubleshooting/troubleshooting/dexarm-movement-accuracy-problem
Safety enclosure wiring changes
/faq-troubleshooting/troubleshooting/safety-enclosure-wiring-changes
Software connect problem after safety enclosure installed
/faq-troubleshooting/troubleshooting/software-connect-problem-after-safety-enclosure-installed
Replace the cracked case
/faq-troubleshooting/troubleshooting/cracked-case
Drawing & Writing
The pen doesn't write with ink
/faq-troubleshooting/troubleshooting/the-pen-doesnt-write-with-ink
Laser Engraving
Laser module won't light
/faq-troubleshooting/troubleshooting/laser-module-wont-light
Safety enclosure wiring changes
/faq-troubleshooting/troubleshooting/safety-enclosure-wiring-changes
3D Printing
Fix the clogged 3D printing nozzle
/faq-troubleshooting/troubleshooting/troubleshooting
3D printing module won't heat up
/faq-troubleshooting/troubleshooting/3d-printing-module-wont-heat-up.
The Arm doesn't move, only filament comes out
/faq-troubleshooting/troubleshooting/the-arm-doesnt-move-only-filament-comes-out
​
Teach&Pneumatic
If you couldn't find any solution for the problem you met, please submit a ticket at the TOP ⬆ of the page. 
Why my 3D printing module is clogged?
Laser module won't light
Last updated 5 days ago